SOP for Management system certification 

The standard operating procedure (SOP) for management system certification is as below:

• All applications are forwarded to the Director General. The DG forwards the applications to the Certification Division.
• Review/scrutinize the application for completeness. Document Review of the applicant (in-house)
• Draft and send an intimation letter to the applicant on the details of visit dates and visit team.
• Conduct Stage 1 Audit
• Draft and send an intimation letter to the applicant on details of final visit dates. Also prepare an audit plan and send it to the applicant.
• Conduct Stage 2 Audit - Conduct an opening meeting with the top management of the applicant, finalize the audit plan and carry out the audit. Conduct Closing meetings and issue Non Conformance Reports, if any.
• Prepare the findings of the Audit in detail. Accept/reject corrective actions taken.
• Reviewing Officer to scrutinize the audit findings and recommend for award/rejection of certification.
• Inform the applicants via email or telephone about the decision of the committee.
• Prepare the certificate.
• Issue certificate.
• Log on to the BSB website and update the list of certified organizations.
• Conduct surveillance visits to check compliance.

The Certification Division also carries out a number of  awareness workshops/ sensitization programs every year, along with the other Divisions of BSB, on conformity assessment including certification.

Operation of Management System Scheme:-