The Management of BSB Product Certification Scheme (PCS) and Management Certification Scheme (MSCS)  recognizes and understands the importance of being impartial, and of being seen to be impartial, in carrying out its product and management system certification activities through:

• Identification of potential conflict of interest

• Elimination  / just resolution of any conflict

• Impartiality of certification personnel

• Ensuring objectivity of management system certification activity